BONKERS, INC. PRIVACY POLICY
Last Updated: July 22, 2026
Welcome to Bonkers (“Bonkers,” “we,” “us,” or “our”), an instant-play gaming platform operated by Bonkers, Inc., a Nevada corporation. This Privacy Policy describes how we collect, use, disclose, and protect information in connection with our website at playbonkers.com, our mobile application(s), the games library and social features made available through them, and any related online channels we own or operate (collectively, the “Services”).
Please read this Privacy Policy carefully. By accessing or using the Services, you agree to the collection and use of information as described here. If you do not agree with this Privacy Policy, please do not access or use the Services.
If you have questions about this Privacy Policy or our privacy practices, please contact us at privacy@playbonkers.com.
This Privacy Policy applies to information we collect through the Services, including our website, our mobile application(s) distributed via the Apple App Store and Google Play Store, the games library (including games developed by Bonkers and by third-party developers and publishers, each a “Third-Party Developer,” as described in our Terms and Conditions), and any customer support, marketing, or other interactions you have with us. It does not apply to information collected by Apple, Google, or any other app store, platform, or third party through which you access or pay for the Services — those companies have their own privacy policies, which we encourage you to review. Section 6(g) describes how information may flow to and from Third-Party Developers specifically.
We collect the following categories of information:
a. Account and Identifier Information. If you create an account, we may collect your name, email address, username, password (stored in hashed/encrypted form), and, if you sign in through a third-party service (e.g., Apple, Google, Facebook), certain profile information from that service. Because a single Bonkers account is used across every game on the Platform, this information may be associated with your activity in any game you play.
b. Commercial Information. If you make an in-app purchase, we (or our payment processing partners, including the Apple App Store and Google Play Store) collect information about your purchase, such as the item purchased, transaction date, amount, and a transaction identifier. Bonkers does not directly collect or store your full payment card number; in-app purchases are processed by the applicable app store, subject to that app store’s own privacy policy and terms.
c. Gameplay, Progression, and Leaderboard Information. We collect information about how you interact with the Services, including gameplay statistics, session length and frequency, features used, in-game progress (such as XP, Levels, Coins, Tickets, badges, achievements, and streaks), and leaderboard rankings, which may be tracked across multiple games on the Platform.
d. Device and Technical Information. We automatically collect certain technical information, including device type, operating system and version, unique device identifiers or advertising identifiers, IP address, general (non-precise) location derived from IP address, language settings, mobile network information, and crash/diagnostic logs.
e. Communications with Bonkers. If you contact us for support, feedback, or any other reason, we collect the content of your communications along with your contact information.
f. Information from Cookies and Similar Technologies. Our website and app may use cookies, SDKs, pixels, and similar technologies as described in Section 5 below.
g. Social Features and Communications with Other Users. If the Services include social or multiplayer features (e.g., friend requests, player profiles, direct or group messaging, leaderboards visible to other players), we collect the content you post or share, the content of messages you send to other users, your friends/contacts list within the Platform, and information about reports you file or that are filed against you, as described further in Section 7.
h. Information Relating to Third-Party Games. If you play a game made available by a Third-Party Developer, that Third-Party Developer may receive certain information about your play of that specific game (such as a Bonkers player identifier and in-game activity within that title) so that gameplay, progression, and purchases can function correctly. See Section 6(g) for more detail.
We do not knowingly collect Sensitive Personal Information (such as government identification numbers, precise geolocation, health information, or biometric data) through the Services, and we ask that you not submit such information to us, including within chat or messages.
We use the information we collect to:
Bonkers does not use automated decision-making to make legal or similarly significant decisions about you. Personalization of game and content recommendations, described above, does not deny you access to any part of the Services and you cannot be adversely affected in a legal sense by it; automated anti-cheat and moderation tools may flag an account for human review, but any suspension or termination decision involves human judgment applied consistent with our Terms and Conditions.
The Services are free to download and play, with optional in-app purchases of Virtual Items, such as virtual currency, items, or other digital content, as described in our Terms and Conditions. All in-app purchases are billed and processed by the Apple App Store or Google Play Store, as applicable, using the payment method you have on file with that store. Bonkers receives limited transaction information (such as the item purchased and a transaction identifier) but does not receive or store your full payment card details. Please review the applicable app store’s privacy policy and payment terms for information about how your payment information is handled.
Like most websites and mobile applications, the Services use cookies (on our website) and software development kits, or “SDKs” (within our mobile app) to enable features, remember preferences, measure usage, and support advertising, personalization, and analytics. These technologies may collect information such as device identifiers, advertising identifiers, IP address, and usage data. Categories of third-party technologies we may use include:
a. Analytics providers (e.g., to understand how players use our games and website, and to improve performance and features);
b. Crash reporting and diagnostics tools (e.g., to identify and fix technical issues);
c. Advertising and attribution partners (e.g., to measure the effectiveness of our marketing campaigns and, where applicable, to serve ads within the free version of our app); and
d. Website hosting and functionality cookies (e.g., through our website platform provider).
You can control cookies through your browser settings, and you can limit ad tracking and reset your advertising identifier through your device settings (e.g., “Limit Ad Tracking” on iOS or “Opt out of Ads Personalization” on Android). Our systems do not currently respond to browser “Do Not Track” signals, but we do honor the Global Privacy Control (GPC) signal as an opt-out request from California residents where legally required, as described in Section 10.
We do not sell your Personal Information for money. We may disclose information as follows:
a. Service Providers. We share information with vendors who perform services on our behalf, such as cloud hosting, analytics, customer support, crash reporting, advertising, and email delivery. These providers are contractually restricted from using your information for any purpose other than providing services to us.
b. App Store Platforms. Information related to your purchases, downloads, and account on the Apple App Store or Google Play Store is also processed by those companies under their own privacy policies.
c. Business Transfers. If Bonkers is involved in a merger, acquisition, financing, or sale of assets, information may be disclosed or transferred as part of that transaction, subject to standard confidentiality protections.
d. Legal Compliance and Safety. We may disclose information to comply with a subpoena, court order, or other legal process, or where we believe disclosure is necessary to protect the rights, property, or safety of Bonkers, our players, or the public, or to investigate fraud, cheating, harassment, or other violations of our Terms and Conditions. This includes reporting apparent child exploitation content to the National Center for Missing & Exploited Children (NCMEC) or other authorities as required by law, as described in Section 7.
e. Aggregated or De-Identified Data. We may share information that has been aggregated or de-identified such that it no longer identifies you, without restriction.
f. With Your Consent. We may share information for any other purpose disclosed to you at the time of collection or with your consent.
g. Third-Party Developers. If you play a game made available by a Third-Party Developer, we may share a Bonkers player identifier and information about your activity within that specific game (such as progress, scores, or in-game purchases for that title) with the Third-Party Developer that made it, so the game can function and so purchases and progression can be recorded correctly. We require Third-Party Developers to use this information only to operate their game on the Platform and not for their own independent marketing without your separate consent; however, once information is provided to a Third-Party Developer, its further use may also be subject to that developer’s own privacy practices, which we encourage you to review where available.
As described above, Bonkers may share certain identifiers, device information, and usage data with advertising and analytics partners for cross-context behavioral advertising and analytics purposes. Depending on how these disclosures are characterized under applicable law, this may be considered a “sale” or “share” of Personal Information under California law; see Section 10 for your related rights and how to opt out.
If the Services include friend requests, messaging, or other player-to-player interactions (“Social Features”), the following practices apply in addition to Section 2(g):
a. Message Content. We process the content of messages sent through Social Features to deliver them to the intended recipient(s) and to enable reporting, blocking, and moderation.
b. Moderation Review. We may review reported messages or profile content, and may use automated filtering, to enforce our Terms and Conditions and community guidelines. We are not obligated to monitor all Social Feature content and do not guarantee that we will detect every violation.
c. Retention for Safety Purposes. We retain message content and related metadata (such as sender, recipient, and timestamp) for a limited period sufficient to investigate reports of abuse, respond to legal process, and support law enforcement and safety investigations, after which it is deleted or de-identified unless a longer retention period is required by law or an open investigation.
d. Reporting and Blocking. We provide in-app tools to report and block other users. Information you submit in a report (including copies of relevant messages) is retained as part of our investigation and moderation records.
e. Mandatory Reporting of Child Exploitation. Where required by law, we will report apparent child sexual abuse material or exploitative content involving a minor to NCMEC or other appropriate authorities, and may disclose related account and message information as part of that report.
f. Friends List Visibility. Your username, profile content, and certain activity (such as online status or achievements, where enabled) may be visible to other players you connect with through Social Features. Review your in-app privacy settings, where available, to control what is visible to others.
The Services are intended for users who are at least 13 years old, consistent with our Terms and Conditions. You must be at least 13 years old to create an account, make an in-app purchase, or use Social Features. We do not knowingly collect Personal Information from children under 13 in violation of the Children’s Online Privacy Protection Act (COPPA), and given our stated minimum age of 13, we do not knowingly permit anyone under 13 to create an account. If we learn that we have collected Personal Information from a child under 13, or otherwise from a user who does not meet our minimum age of 13, we will take steps to delete that information and close the associated account promptly. If you believe we may have collected information from a child under 13, or from a user under our stated minimum age, please contact us at privacy@playbonkers.com.
California residents under 18 who registered while a California resident have additional rights under California’s “online eraser” law (Cal. Bus. & Prof. Code § 22581), including the right to request removal of content or information they posted, as described in Section 10.
We retain Personal Information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. Account information, gameplay and progression data, and purchase history are generally retained for as long as your account remains active and for a reasonable period thereafter. Message content and Social Feature data are retained as described in Section 7(c). If you request deletion of your account or information, we will delete or de-identify it except where retention is required by law, necessary to complete a transaction, or needed to resolve disputes, investigate abuse, or enforce our agreements.
Depending on where you live, you may have some or all of the following rights regarding your Personal Information. We describe these primarily with reference to California and Nevada law, as well as general U.S. practice; if you reside outside the United States, additional or different rights may apply.
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), gives you the right to:
To exercise these rights, email privacy@playbonkers.com with the subject line “California Privacy Request,” or use any in-app privacy settings we make available. We will verify your request using information associated with your account or device before responding. You may also designate an authorized agent to make a request on your behalf, subject to our ability to verify the agent’s authority and your identity.
Nevada law (NRS 603A) gives Nevada residents the right to opt out of the sale of certain “covered information” (such as name, address, email address, or phone number) to third parties who will license or sell that information to others. Bonkers does not sell covered information in that manner. If this changes, Nevada residents may submit a verified request to opt out by emailing privacy@playbonkers.com with the subject line “Nevada Opt-Out Request.”
We use reasonable technical, administrative, and physical safeguards designed to protect Personal Information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
The Services may contain links to third-party websites, and are made available through third-party app store platforms (including Apple and Google), and may include games from Third-Party Developers as described in Section 1. This Privacy Policy does not apply to, and Bonkers is not responsible for, the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party site, platform, or Third-Party Developer before providing information to it.
Bonkers is based in the United States, and the Services are operated from, and information is processed and stored in, the United States. If you access the Services from outside the United States, you understand that your information will be transferred to, stored, and processed in the United States, which may have data protection laws different from those in your country.
We may update this Privacy Policy from time to time. If we make material changes, we will provide notice as required by law, such as by posting an updated version with a new “Last Updated” date, or, where required, through additional notice (e.g., in-app notice or email). Your continued use of the Services after an update constitutes acceptance of the revised Privacy Policy to the extent permitted by law.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Bonkers, Inc.
PO Box 3561
Incline village NV 89450
Email: privacy@playbonkers.com