PLAY BONKERS PRIVACY POLICY

This privacy policy for the Sky Party App (“App”), made available by Bonkers, LLC (“Bonkers”, “Us”, “We”, or “Our”), describes our privacy practices (the "Privacy Policy").

The purpose of this Privacy Policy (“Policy”) is to inform you about the types of information we gather about you, including information gathered when you visit our website located at https://playbonkers.com, (the “Site”) any of our other websites, our social media pages, our mobile site or through the App (collectively, the “Service”), and information we may receive from third parties or affiliates, how we may use that information, whether we disclose that information to anyone, and the choices you have regarding our use of, and your ability to correct, the information. We strive to help users of the Service protect their privacy.  

This Privacy Policy is incorporated into and is subject to the Sky Party Terms of Service at http://www.playbonkers.com/doc/terms.pdf. The practices described in this policy apply only to our use of information supplied by you to us through the Service. Information collected from you by others, such as third-party web sites that you access through links on the Service, are governed by those entities’ privacy policies.

By using the Service, you expressly consent to the collection, use, storage, and disclosure of information as described in this Policy. If you do not want Bonkers to collect, store, use or share your information in the ways described in this Policy, you should not use the Service. Bonkers may amend the Policy from time to time, and you should consult the Policy regularly for any updates.

1. Information We Collect and How We Collect It

We collect personally identifiable information (“personal information”) from you in a variety of ways. This section describes the types of personal information we collect and the methods we use to collect it.

Information You Share with Us Directly

We will collect and store any information that you provide to us, including when you create your account or a player profile.

When you use our Services, you may give us information directly (like when you’re setting up your account), and we’ll store that information on our systems and use it for the purposes described in this Policy.

Some games or parts of our Services may use a registration or account set-up process where you may be asked to give us information such as:

We may permit you to create a player profile that other Bonkers players can see. Your player profile may include information such as:

If you give us your mobile telephone number (including for SMS text messaging services), we will also collect and store that number

Behavioral Information About You

We will collect information about the ways you use and interact with our Service.

When you use our Service, we collect information about the ways in which you use and interact with our Service, such as when and for how long you play our games, game features and other players you interact with, purchases you make, progress or levels you achieve, and other gameplay activities.

If you choose to use communication features offered by the Service that allow you to communicate or share information with other players, then we’ll collect information on what is communicated or shared. This includes:

We may access in real-time, record, and/or store archives of these communications, comments, photos, drawings, and other user-generated content on our servers to make use of them to protect the safety and well-being of our players; to protect our rights and property in connection with our Services; to conduct research; to operate, improve, personalize, and optimize our Services and our players’ experiences, including through the use of analytics; and to manage and deliver advertising. Where required by law, we will seek your consent for this.

Payment Information

We will collect information related to any purchases you make.

If you purchase in-game virtual currency or items in a game, activity, promotion, or other service we provide, our third-party payment processor will collect the billing and financial information it needs to process your charges. This may include your postal address, e-mail address, and financial information. Our payment processors do not share your financial information, like credit card numbers, with us but they may share non-financial information with us related to your purchases, like your name, billing address, and the items purchased.

When you play our games or access our Service on connected third-party applications or platforms, such as Facebook, Apple, Google, or Amazon, any purchases you make will be processed by that third-party application and subject to that third-party application’s terms of service and policy. We do not receive your financial information concerning these purchases, but we may receive non-financial information related to your purchases, such as your name, approximate physical location, and the items purchased. The information we receive depends on the Bonkers game you’re playing and the third-party application. Bonkers’ Terms of Service explain our policies and terms related to charges, billing, third-party credits, and virtual currencies. Please note that purchases of third-party credits or currencies are also subject to those parties’ terms of service and privacy policies.

Customer Support Correspondence

We will maintain a record of any correspondence between us.

When you contact our Customer Support team for assistance, we will collect and store the contact information you provide (generally, your name and email address), information about your game play or activity on our Service, and your Bonkers player and/or social network ID number. We will also store the communications between you and our Customer Service team and any additional information in those communications in order to provide support and improve the Service.

Information from Connected Third-Party Applications and Social Networks

We will collect some information from other companies, including social networks, if you access our games through your accounts with those companies or you choose to connect your accounts with those companies to our games.

If you play our games or access other services on connected third-party applications or connect our Services to any third-party applications, including social networks like Facebook, we may receive certain information about you from the provider of the third-party application. The information we receive depends on the game you are playing, the third-party application, your privacy settings, and, if applicable, your friends’ privacy settings on that third-party application.

For example, we may collect and store some or all of the following information from the provider of the connected third-party application:

If you access our Service from a third-party application or connect our Service to a third-party application, you should also read that third-party application’s terms of service and Policy.

If you are unclear about what information a third-party application is sharing with us, please go to the third-party application to find out more about their privacy practices.

2. Cookies and Other Automated Information Collection

We will collect information about your device and how you use our Service, including using cookies.

Cookies are small text files containing a string of alphanumeric characters which we may send to your computer or device. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Service. Persistent cookies can be removed. Please review your web browser “Help” file to learn the proper way to modify your cookie settings. Please note that if you delete, or choose not to accept, cookies from the Service, you may not be able to utilize the features of the Service to their fullest potential. We also use other similar technologies (e.g., beacons, pixel tags, clear gifs, and device identifiers) to recognize you and/or your device(s) on, off, and across the Service and on different devices. We also allow others to use cookies and similar technologies.

You can control or opt out of the use of cookies and similar technologies that track your behavior on the sites of others for third-party advertising. For further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org.

We, our service providers, and our business partners use these cookies and other similar technologies to collect and analyze certain kinds of technical information, including:

In some cases, we will connect the above information with your social network ID or Bonkers ID.

If you play our games on a mobile device, in addition to your device identifiers (described above), we may also collect:

3. How We Use Information

We use your information in a variety of ways in connection with the development, maintenance, and provision of the Service to you.

The main use of the information we collect and store is to provide you with the Services you request from us and to improve your experience, but there are other uses as well. Other uses for which we collect and store your information are as follows:

4. How We Share Information

We may share your information with third parties when you use our Service under the circumstances described in this section.

We will share some of your information with your friends and other Bonkers players that you’re playing with to facilitate your gaming interactions with them.

We may allow third parties to collect your information, including personal information, from our Service in the following circumstances:

Friends and Other Bonkers Players

Bonkers’ games and Service support and often encourage you to interact with other players. In most games, if you play through a social network or connect to a social network (for example, Facebook), your social network friends who also play a Bonkers game will see your name, photo, player profile (which may include the information described above and descriptions of your in-game activity (including any Bonkers games you have played).

In addition, in many Bonkers games, other players, regardless of whether they are your social network friends, will be able to see your player profile; view descriptions of your in-game activity; communicate with you within our Service; and send you game requests or friend requests through our Service or the related social network.

Safety, Security, and Compliance with Law

We’ll share your information if necessary for safety, security, or compliance with law.

Your information, and the contents of all of your online communications in our Service and between you and us may be accessed and monitored as needed to provide our Service and may be disclosed:

Third-Party Service Providers

We’ll share your information with the third-party service providers and business partners that we work with to bring you our Service.

We will share your information with third-party companies who perform services on our behalf, like payment processing, analytics, analysis, hosting services, customer service, marketing, and advertising optimization. We will also share your information with our third-party business partners who assist us in delivering and optimizing our Services, such as our platform partners (Apple, Google, Facebook, Amazon, etc.). Where we share your information with third-party service providers and business partners, these disclosures are made under terms comparable to this policy, and the recipients are limited to using the information the purpose for which it was provided as required by applicable data protection laws.

Sale or Merger

We may share your information with any other entity that acquires all or a portion of us by merger, reorganization, operation of law, or a sale of some or all of our assets. In such case, we may disclose or transfer all of your information, including personal information, to the successor organization in the transition.

Other Third Parties

We may share some of your information with other third parties if we have your consent to do so.

In addition to the sharing described above, we may share your information with other third parties or allow them to collect your information from our Service in some ways not specifically described in this Policy if we have your consent to do so.

5. Managing Your Information

You may decline to share certain information with us, in which case we may not be able to provide to you some of the features and functionality found on the Service.

To protect your privacy and security, we take reasonable steps to verify your identity before granting you account access or making corrections to your information. If you create an account, you are responsible for maintaining the secrecy of your unique password and account information at all times.

Email Opt Out

From time to time, you may receive periodic mailings, or e-mails from us with news or other information on events, products, services, discounts, special promotions, upcoming events or other offers from or on our behalf. If at any time you wish to stop receiving emails or mailings from us please send us an email to privacy@playbonkers.com with the phrase "Privacy Opt-out: Bonkers Mailings" in the subject line, or write to us at the address provided below, and we will remove you from our mailing list.

Alternatively, for email communications, you may opt out of receiving such communications by following the unsubscribe instructions set forth in most promotional e-mail messages from us. Your unsubscribe request or e-mail preferences change will be processed promptly, though this process may take several days. During that processing period, you may receive additional promotional emails from us.

Push Notifications: When you install our apps on your mobile device you can choose to receive push notifications, which sends messages to your mobile device even when the app is not on. You can turn off notifications by visiting your mobile device’s “settings” page.

Text Message Opt Out

If you have opted in to receive text messages from us, you can opt out of SMS text communications by texting STOP. When we receive an opt-out message from you for SMS text messages, we may send a text message confirming receipt.

Please note that if you opt out of receiving promotional communications from us, we may still communicate with you from time to time if we need to provide you with information about the Service., if we need to request information from you with respect to a transaction initiated by you, or for other legitimate non-marketing reasons, for example, if we update this Policy or our Terms of Service.

Do Not Sell My Information

Although we do not currently sell personal information to anyone and only share it with third parties who are facilitating the delivery of the Services, if you would like to opt-out of any future sale of your information you can do so by contacting us at privacy@playbonkers.com.

Delete My Account

If you would like to have your account deleted, click this link, and complete the form. Your request for account deletion will be reviewed and processed by our customer service team. Once a full deletion has been completed, all data associated with your account, including your profile information, any digital and/or virtual assets, such as coins or credits, and other rewards will be immediately and permanently deleted. In addition, if you have any pending social rewards associated with the account will be canceled and you will not receive a refund used in the original redemption.

6. Privacy Policies of Linked Third-Party Services and Advertisers

We are not responsible for the ways in which third parties use your information (other than our service providers acting under our instructions).

Our websites and games may contain advertisements from “Third-Party Services,” meaning companies other than Developer, that may link to their own websites, online services, or mobile applications. We are not responsible for the privacy practices or the content of these Third-Party Services. If you have any questions about how these Third-Party Services use your information, you should review their policies and contact them directly.

7. Children’s Information

The Service is intended for use by those 21 or older for entertainment purposes only. We do not knowingly solicit or collect personal information from persons under the age of 21, and no part of the Service is directed to persons under the age of 21. If you are under 21 years of age, then please do not use or access the Service at any time or in any manner.

If we learn that, despite these measures, personal information of any person under the age of 13 has been collected on the Service without verifiable parental consent, then we will take the appropriate steps to delete this information. If you are a parent or guardian and discover that your child under the age of 13 has obtained an account on the Service, please alert us at webmaster@playbonkers.com and request that we delete that child’s personal information from our systems.

8. Data Security

We employ certain reasonable physical, managerial, and technical measures designed to improve the integrity and security of the Service and the personal information you transmit to us and that we store on our systems. No such measure is foolproof, or immune to being cracked or compromised, whether by intentional hacking or human error. As such, we cannot ensure or warrant the security of any information you transmit to us or that we or our Service providers, and you do so at your own risk. We cannot and do not guarantee that your information will not be accessed, disclosed, altered, or destroyed by or in connection with a breach or failure of any of our physical, technical, or managerial safeguards.

9. Privacy Rights

To request changes to your information, please contact our Privacy Team (see details below). Depending on the state you reside in, you may have the right to request information from a company that shares certain categories of personal information with unaffiliated third parties for their direct marketing purposes. Bonkers does not share personal information with third parties for their direct marketing purposes, as these activities are defined in state law. However, if you feel you have such rights, you may send a request to the email address below and Bonkers will respond promptly to your request.

Email us at: privacy@playbonkers.com or

Write to us at:

Bonkers

PO BOX 3561

Incline Village, NV 89450

Attn: Privacy Team

10. International Users

The Service is not available to residents of the People’s Republic of China, Macau SAR, European Economic Area (EEA) and United Kingdom (UK). We do not intentionally collect, store, use, or share personal information from users residing within PRC, Macau, the EEA and UK. If you are a resident of the PRC, Macau, EEA or UK, use of the Service is a violation of the Terms of Service, and you should immediately cease any use of the Service.

11. Changes to this Policy

We will try to let you know about any material changes to this Policy; however, we encourage you to review this Policy periodically to become aware of any changes that may have occurred. We will post the date this Policy was last revised as the “Effective Date” below. Your use of the App following posting of a revised version of this Policy will constitute your acceptance of the terms of the then current version of the Policy.

12. Contact Us

If you have any questions, comments, or concerns regarding our Policy and/or privacy practices, you can contact us:

by email: webmaster@playbonkers.com 

by writing to us at:

Bonkers

PO BOX 3561

Incline Village, NV 89450

Attn: Customer Service Team

Effective Date: 10/01/2024